Terms of Service
1. Agreement to Terms
By accessing or using Hocico Coach ("we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.
2. Description of Service
Hocico Coach is a digital dog training platform that provides personalized 12-week training programs, daily session plans, and evidence-based guidance for dog owners. Our service is delivered entirely online.
3. User Accounts
3.1 Account Registration
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
- You are responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate accounts at our discretion for violations of these Terms.
4. Use of the Service
4.1 Permitted Use
- Access is granted for personal, non-commercial use only
- You may not share your account credentials with others
- You may not reproduce or distribute our training content without permission
4.2 Prohibited Uses
You may not use our service for:
- Illegal activities or violation of any applicable laws
- Unauthorized access to our systems or data
- Distribution of malware or harmful code
- Any activity that disrupts or interferes with our service
5. Training Content
5.1 Nature of Content
- We strive to provide evidence-based, force-free training guidance
- Training outcomes vary depending on the individual dog, owner, and consistency of practice
- Our content does not replace professional veterinary or certified behavioral advice
- Always consult a qualified professional for serious behavioral or health concerns
5.2 Intellectual Property
All training programs, session content, illustrations, and materials on this platform are the exclusive property of Hocico Coach and are protected by applicable copyright law. You may not copy, reproduce, or distribute them without our written permission.
6. User Data and Training Plans
Your personalized training plan is generated based on information you voluntarily provide about your dog. You retain ownership of your data. Please review our Privacy Policy for full details on how we collect, use, and protect your information.
7. Disclaimer of Warranties
The service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee specific training results. Dog training outcomes depend on many factors outside our control.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Hocico Coach is not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
9. Indemnification
You agree to indemnify and hold Hocico Coach harmless from any claims, damages, or expenses arising from your use of the service, violation of these Terms, or infringement of any third-party rights.
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of Spain.
10.2 Disputes
We encourage you to contact us first to resolve any dispute. If unresolved, disputes will be handled through binding arbitration rather than court proceedings, except for matters eligible for small claims court.
11. Changes to These Terms
We may update these Terms at any time. Changes are effective upon posting. Continued use of the service constitutes your acceptance of the updated Terms.
12. Contact Information
For questions about these Terms, please contact us at:
- Email: info@hocicocoach.com
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hocico Coach regarding your use of the service.
Last updated: May 12, 2026